The only requirement to link Appointments and Issues is a minimum of one Date/Time field in the Workspace. The Date/Time field is a supported field type for BMC FootPrints Service Core Issues that allows the user to specify a calendar date and time to associate with an Issue. Examples of a Date/Time field include Due Date, Start Date, Follow-up Date, and Work Scheduled.
The Workspace Administrator can create a Date/Time field on the Administration | Workspace | Form Designer page. An unlimited number of Date/Time fields can be created. The user can choose which field to use to make the link when creating the appointment or Issue.
Note
Plain Date fields are not supported for linking to the Calendar, as no time can be specified for this data type.