About Searching

BMC FootPrints Service Core contains a number of search facilities that allow you to search and locate specific Issues in the database and create custom queues for the Homepage.

Quick Search—The Quick Search is available from any BMC FootPrints Service Core screen (in the Address Book, the Quick Search searches the Address Book only).
Built-in Queues—Homepage queues available in BMC FootPrints Service Core.
Advanced Search—Complex search on all fields and criteria.
Saved Searches—Save advanced search criteria to create queues available from the BMC FootPrints Service Core Homepage.
Cross Workspace Searching—Search for issues across multiple Workspaces.

Note

Search results can be further refined by using Filtering. Refer to Below the Toolbar for details on Filtering.

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