Create a New Address Book Contact

  1. Click Create Contact on the Address Book Toolbar.
  2. Fill in the fields (these can differ depending on how your administrator has customized BMC FootPrints Service Core).
  3. Click SAVE to submit the new contact information.

The new contact is included, in alphabetical order, in the Address Book.  Contacts can also be created from the Create Issue screen.

Note

When a new Address Book contact is created, the system checks for duplicate contacts by comparing the first two fields and/or the primary key.  If a duplicate is found, the user is given the option to create the new contact or to go back and fix the data.

 

 

 

 

 

You are here: Chapter 8: Using BMC FootPrints Service Core > Address Book > Create a New Address Book Contact