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Address Book Homepage

To view the Address Book, select Address Book from the BMC FootPrints Service Core Toolbar | More menu.  The Address Book is displayed in a second browser window.

The Address Book (AB) has its own toolbar with the following buttons:

• Home—Displays the Address Book Homepage.
• Create Contact—Create a new contact.
• Reports—Report on contact data.
• Administration—Configure the Address Book (administrators only).

NOTE

You may see additional toolbar buttons if, for example, your BMC FootPrints Service Core administrator has configured BMC FootPrints Service Core to use the Master Contact Record feature. In that instance, you might see buttons for Company Home and Company Search. The list above is for the basic buttons on the toolbar.

Above the Address Book Toolbar

Several functions are located above the Address Book toolbar:

• Address Book Quick Search—To use Quick Search, enter the search string in the Quick Search field, select the field to search from the drop-down (using the drop-down arrow), and the click the SEARCH button. A list of all Issues that match your search criteria are displayed.
• Link to Advanced Search—The Advanced Search feature allows you to search the Address Book database on any combination of fields and advanced criteria. BMC FootPrints Service Core automatically generates the Advanced Search form for each Address Book, with all of the custom and built-in fields for that Address Book included. For example, if a new field is added by the Address Book Administrator, the field is included automatically on the Advanced Search form. In the same way, if a field is deleted from the Address Book, it is removed from the Advanced Search page. To perform an Advanced Search, click Advanced below the Quick Search dialog. This form contains a combination of text fields, drop-down boxes, multi-select dialogs, and radio buttons which allow you to search on any combination of criteria. Each field acts as a filter. Only fill in or choose the criteria you want to search on. Any field that you do not want to perform a search on should remain untouched. Some Boolean operators can be used within in text fields.
• Close—Close the Address Book browser.
• Help—Open the complete online help.

Below the Address Book Toolbar

Immediately below the Address Book toolbar is an alphabetical index. Click on a letter to display all contacts whose search field (by default, this is Last Name) begins with that letter.

• The Address Book contacts are listed below the toolbar.
• The contacts are sorted alphabetically on the first field. By default, this is Last Name, but any field can be set as the first field, such as Company, Department, User ID, etc.
• Clicking the hypertext link for a letter (A, B, C, etc.) brings you to the contacts for that letter.
• If the Address Book is either LDAP or Dynamic SQL-based, the Address Book Homepage contains a search window.